Shipping and Delivery estimates are based on orders placed before 2pm. If you order on a weekend or a Bank Holiday, your order will be dispatched on the next working day.

UK Orders placed after 2pm on a Friday will be despatched the following Monday.

Greetings card orders are usually dispatched via Royal Mail Fist Class postage. Print orders are usually dispatched via Royal Mail for next day delivery once payment of the order has been accepted

Faulty items:

All of my stock is inspected to ensure it meets the incredibly high standards and all orders are packed carefully to avoid damage whilst in transit.

Inspect any received package thoroughly before accepting / signing for it.

You must make a note of any damage on the delivery record. If you do not the couriers will argue that the shipment was delivered in good condition. In order for them to consider a claim for damage, the contents, original shipping carton and packing must be available for inspection.

If the package appears to have suffered shipping damage:

• notify me immediately
• promptly contact the shipping company for a damage inspection report
• keep the original shipping carton and packaging for the shipping company to inspect